Privacy policy

Last Updated: May 12, 2026

This Privacy Policy describes how kopel.shop (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit or make a purchase from the Site.

1. COLLECTION OF PERSONAL INFORMATION

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

  • Device Information: Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
  • Order Information: Examples of Personal Information collected: name, billing address, shipping address, payment information, email address, and phone number.
  • Customer Support Information: Information provided during communications with our support team.

2. HOW WE USE YOUR PERSONAL INFORMATION

We use your personal information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.

3. SHARING PERSONAL INFORMATION

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

  • We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.

  • We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

4. DATA RETENTION

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information.

5. YOUR RIGHTS (Singapore PDPA / GDPR)

If you are a resident of certain jurisdictions, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below.

6. COOKIES

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences.

7. CONTACT

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at support@kopel.shop or by mail using the details provided below:

1000 NE 177 TER LLC Attn: SARAH MCGUIRE Address: 11900 N BAYSHORE DR. APT 8, NORTH MIAMI, FL, 33181, United States Phone: +1 929-540-7771 Email: support@kopel.shop